Refund policy
At Saucy Hippie, we want you to love your order! Since all of our products are made to order, we are unable to accept returns or exchanges for sizing issues or change of mind.
Damaged or Defective Items If your item arrives damaged, defective, or incorrectly printed, please contact us within 30 days of delivery. We'll work with our fulfillment partner to send you a free replacement or issue a full refund.
To process your claim, please email us at [your email address] with:
- Your order number
- A photo of the damaged or defective item
Wrong Address If an order is returned due to an incorrect address provided at checkout, the customer is responsible for the cost of reshipping.
Lost Packages If your package is lost in transit, please contact us and we'll investigate with the carrier and make it right.
Questions? Reach out to us at [your email address] — we're happy to help!
please contact us at mnscott@saucyhippie.com.